FAQ & Support

At KlowdTV we take customer support very seriously. If you don't find the solution to your questions please contact us.

Have you visited our F.A.Q. page? We have answers to frequently asked questions grouped by common categories, which you may find helpful.

Email Support

Please answer some questions that will help us help you.

Is your reason for contacting support today regarding an error/issue, complaint/suggestion, or a cancel service request?

Does this regard the website, the app(s), or both?

Does this error/issue occur over WiFi, mobile data, a wired connection, or all network connections?

Please let us know which device(s) this may be referring to.

Please let us know on which browser this may be referring to.

We recommend you cancel your subscription by clicking the "Discontinue" button on the profile page. The support team may need to verify your account identity before your subscription can be canceled.

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Use of the KlowdTV service constitutes an acceptance of the service's terms and privacy.

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