We may ask for specific Personally Identifiable Information about you when you register and create an account with KlowdTV. We require that you provide user, contact and billing information, and we may ask for system information, information about your interests, preferences and future needs so that we can provide and improve our services.
Information Collected From or About You
Typically, we will collect the following information from or about you and your activities while you utilize the KlowdTV Service:
Information you provide, including but not limited to (name, email address, address, credit card type, and the last four digits of your card)
Information automatically collected when you use the KlowdTV Service (location, site activities, and other information via tracking, cookies, web beacons, or other technologies)
Newsletter Subscription Information
From time to time we provide information to our customers in the form of electronic and/or print newsletters. When you subscribe to KlowdTV you will be added to our mailing list and will receive announcements and information about KlowdTV. The announcements and information will come from KlowdTV, not from third parties. All announcements will be sent to the email or physical address you provide while registering. You may opt out of these notices at any time by following the instruction provided at the bottom on the email notices. You can also request to stop receiving print notices or announcements by emailing email@example.com.
You can help KlowdTV maintain the accuracy of your information by notifying us of any change to your subscription information. You can notify us at any time by emailing us at firstname.lastname@example.org.
KlowdTV may disclose Personally Identifiable Information if required to do so by law or in good-faith belief that such action is necessary to prevent injury or property damage. We will usually attempt to notify you when we are making such a disclosure, but we may not do so in an emergency or when we are prohibited by law or court order from giving such notice.
Always select a password that is unlikely to be available or discovered by others, never disclose your password to any third parties. If you lose control of your password, you may lose substantial control over your Personally Identifiable Information and may be subject to legally binding actions taken or made on your behalf. No KlowdTV support member will ever request your password. If you receive a request for your password from any person or company you should contact KlowdTV immediately at support@klowdTV.com. If your password has been compromised for any reason, you should immediately change your password.
KlowdTV allows you to opt out of any marketing or promotional mailings by unsubscribing, following the links at the bottom of any email marketing or by emailing email@example.com. All emails sent to firstname.lastname@example.org requesting to be unsubscribed must use enter "unsubscribe" in the subject line.
KlowdTV uses state-of-the-art commercially available technology to protect against unauthorized access to any Personally Identifiable Information that is stored electronically by KlowdTV. KlowdTV does not store any sensitive payment information. All sensitive payment information is stored by our payment processor. Regrettably, no security measures can guarantee 100% security. Accordingly, KlowdTV cannot guarantee the complete security of your information and cannot assume liability for the improper or unauthorized access to it. By using the KlowdTV service, or providing information to us through email, you agree that we can communicate with you electronically pertaining to matters of privacy, security, administrative, and account issues as they relate your account with KlowdTV. All users are encouraged to change their password on a bi-weekly basis, to never save their username and password on a shared or public computer or device, and to delete all account information from any device before they sell it.
KlowdTV has email links on its site to allow you to contact us directly. The information you provide is used to respond directly to your questions or comments. We may also store your comments to improve the site and our service, or review and discard the information.
Automated Data Capture, Cookies
KlowdTV may automatically track certain information about your use of this site. KlowdTV logs IP addresses, browser types, user location, page viewing information and other behavior while using our service. This information may be analyzed to constantly improve the value of the materials and services available on the web site. We may also collect information about your use of the website or through email marketing gathered through cookies or other technologies. Cookies are pieces of information that are stored on your computer's hard disk. They make our site more useful by storing information about your preferences and settings.
Third Party Information
We may, on occasion, use information provided to us by third parties, such as opt-in lists where you have requested information about KlowdTV or its products or services while visiting third-party websites, or other venues.
Use by KlowdTV
KlowdTV will use your Personally Identifiable Information so that KlowdTV and KlowdTV representatives can engage in and process your transactions and provide services to you, such as product upgrades, special offers, updated information, new services, and other KlowdTV related information. "Representatives" include value-added resellers. KlowdTV does not engage in, offer, or allow the selling of, any user provided information to third parties including email addresses.
Use by Third Parties
KlowdTV may share your Personally Identifiable Information with third parties to assist KlowdTV with responding to sales requests, taking your orders, processing your payment, troubleshooting, resolving disputes, or any other matter directly relating to creating, maintaining or closing your account. KlowdTV may also share your Personally Identifiable Information with third parties that sponsor KlowdTV events or conferences that you attend, and when you give your consent. We may also share information to comply with legal requirements.